The importance of IoT as a business driver

Katie Taisey, Product Manger 

After attending the Gartner Catalyst conference, I was amazed to learn how much the Internet of Things (IoT) is continuing to grow and becoming a more prominent factor in our customer's business. It’s important for all of us to stay current on this trending technology. We must think beyond smartphones, wireless access points and cameras. We must ask the question, What upgrades or additions to our business infrastructure are necessary to make IoT projects successful?

To get a better understanding, let’s first examine what IoT means to us personally.  You might have a handful of connected devices like smartphones, laptops and gaming systems that are connected either wirelessly or wired.  As you add in more “smart” devices – things like nest thermostats, door locks that open when your cell phone is in range, garage door openers that you can shut remotely if you forget and leave them open – your Smart Home is getting smarter.

As technology advances, Smart Home devices now include crock-pots, refrigerators, water leak sensors that alert you to water on your basement floor, all in an effort to make your Smart Home even more smarter. 

The issue that arises in our homes is easy to see - the more devices we connect to our network - the more our home network is clogged with traffic. We can start to see performance degradation across the network in ways like Netflix buffering that show you are trying to binge on too much! 

Now that we understand IoT – let’s look at it from a business perspective.  First, here is where we might see industries using IoT devices more and more!

Let’s dig in to a couple of the hottest industries and their applications and see what a typical IoT project might look like. 

The Security & Surveillance industry in the government, education and social services sector is listed as “hottest” on the heat map.   The most common project here is the “Smart City.”  Smart City IoT projects are trying to improve people’s lives by collecting massive amounts of traffic, parking lot and public transit data.   Cities are using cameras to monitor traffic flow and using that data not only to help lower traffic jams but also to predict when road maintenance might need to be done. 

Want to get a little creepy with security and surveillance?   Combining IoT and machine learning (another new buzz word) any retailer – say Walmart/Wegmans - could use facial recognition to identify levels of frustration on customer’s faces.  This machine learning – software that can recognize an angry customer face verses a happy customer face – collecting the data through IoT cameras could trigger an alert to send more associates to run the checkout lines if there are more angry faces than happy faces in the stores. 

Spending on IoT has seen dramatic increases from 2015 to 2020. This chart from Statista, an online statistic, market research and business intelligence portal, shows spending for different verticals in 2015 and its prediction in 2020.  These numbers are in BILLIONS! 

So, remember to be thinking outside the wireless access point box!  What might your customer’s business be doing with technology that can drive success? 

What is IT’s role in your organizations IoT projects?

And remember, IoT projects cannot be done well without a solid Layer 1-3 network foundation - from the cabling to access points, through their switches and routers the data needs to travel along the most reliable roads possible.  We have experts on a CABLExpress team that can help you with that. A shaky foundation will lead to a crooked house with cracks in the drywall –and the same thing applies to your network in relation to IoT.   

CXtec can help you have the most rock-solid infrastructure at much lower prices – allowing to spend that budget money on innovative IoT projects. 

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