People Skills for IT Professionals

One of the trends we’ve kept an eye on throughout this year has been the concept of people skills for IT professionals. It seems to be gaining quite a bit of buzz in the blogosphere, and is becoming a pretty major hot topic around hiring processes, so we figured it was time to comment on it.

  • Dec 5, 2011
  • Jake

One of the trends we’ve kept an eye on throughout this year has been the concept of people skills for IT professionals. It seems to be gaining quite a bit of buzz in the blogosphere, and is becoming a pretty major hot topic around hiring processes, so we figured it was time to comment on it.

Being IT geeks ourselves, sometimes it can give us pause to hear that present and future IT professionals will be judged based not just on technical knowledge, but also with interpersonal skills as well. Yikes!

Technology is part of everyone’s life now.


We understand that interpersonal skills are always important in any business environment. Technology systems are becoming much more integrated into everyone’s daily lives, both business and personal. As IT professionals, we must realize that technology is becoming a way of life now, not just something that less technical people have to stomach to get through their day.

With people relying on technology systems now, it’s incumbent upon us to be able to relate to all kinds of people, even those a little less technical than we are. We have to be able to relate with the folks that don’t understand IT quite the way we do, and be able to explain how technology works, and make things as simple as possible for the end-users that rely on our expertise.

 

We got skillz!


Ok, while we admit we do a double-take every time we see this people skills trend pop up, in reality we not only gladly acknowledge the need for people skills, we’ve been masters of this art form for quite some time.

CXtec’s value proposition involves working with our customers to get them the right technology to work for their business needs. This involves getting to know our customers and their businesses, figuring out what is the right technology to accomplish their goals. In order to do this, we have to connect with them personally.

It’s not always easy, but over the years we’ve learned that talking the tech talk just isn’t enough. Our customers are people, just like we are. They’re looking to accomplish their business goals as conveniently and economically as possible. By getting to know them, as well as their IT infrastructures, we create lasting, fruitful business relationships that benefit both sides.

 

 

Talk Both Talks


That’s the goal. To create mutually-beneficial business relationships. We can’t do that without nurturing personal relationships. So the way to get there is to talk both the technical talk, as well as the sympathetic personal talk. Humans aren’t robots, so they can’t be treated as such.

We IT professional must make the technology of the future people-friendly!

To learn a little more, check out these articles below:

http://www.marketwatch.com/story/tech-firms-hiring-execs-with-softer-skills-2011-01-01?pagenumber=1

http://blogs.computerworld.com/18729/it_pros_need_people_skills