Videos


tec Tips Tutorial Videos

Our tec Tips video series is a collection of helpful tutorials on all things networking hardware and voice equipment. In these short videos, you'll have your questions answered and gain insights into the technologies you want to know about. We hope you enjoy them.

Have a question that you think should be a tec Tips video? Shoot us an email or send a tweet @CXtec to let us know!

How to Factory Reset an Avaya 9620 IP Phone
How to Factory Reset an Avaya 9620 IP Phone

Shawna shows you step-by-step how to factory reset an Avaya 9620 IP phone.

How to Factory Reset an Avaya 9608 IP Phone
How to Factory Reset an Avaya 9608 IP Phone

Shawna shows you step-by-step how to factory reset an Avaya 9608 IP phone.

How to Factory Reset an Avaya 4621SW IP Phone
How to Factory Reset an Avaya 4621SW IP Phone

Shawna shows you step-by-step how to factory reset an Avaya 4621SW IP phone.

How to Factory Reset an Avaya 1608 IP Phone
How to Factory Reset an Avaya 1608 IP Phone

Shawna shows you step-by-step how to factory reset an Avaya 1608 IP phone.

Wireless Controllers
Wireless Controllers

Nathan explains wireless controllers, including the Cisco 4400, 5500 and virtual controllers.

10 Gig in the Cisco 6500 Series
10 Gig in the Cisco 6500 Series

Nathan explains 10 Gig availability in the Cisco 6500 Series, including 6908, the 6816, the 6716, the 6708 and the 6704 blades.

Wireless Radio Patterns
Wireless Radio Patterns

Nathan explains antennae placement and wireless radio patterns, including omni-directional and yagi/directional patterns.

Power over Ethernet
Power over Ethernet

Nathan explains some basic factors involved in Power over Ethernet (PoE), including classes and the 802.3af standard.

Wireless N Technology
Wireless N Technology

Nathan explains some of the factors involved with Wireless N technology.

Cisco 6500 vs Cisco Nexus
Cisco 6500 vs Cisco Nexus

Nathan explains some of the differences between the Cisco 6500 and the Cisco Nexus, helping you decide which platform might work best for you.

Wireless Antennae Diversity
Wireless Antennae Diversity

Nathan explains the advantage of diversity - utilizing multiple wireless antennae in an access point to ensure that a throughput signal is strong enough to avoid multipath propagation.

Cisco 3750 Switch Stacking
Cisco 3750 Switch Stacking

Nathan explains the factors involved with stacking Cisco 3750 switches.

Wireless Bridging and the Fresnel Zone
Wireless Bridging and the Fresnel Zone

Nathan explains some factors involved with wireless bridging, including a quick analysis of the Fresnel Zone.

Installing OEM Batteries Into Your Battery Tray
Installing OEM Batteries Into Your Battery Tray

A quick instructional video on how to install OEM batteries into your existing battery tray.

The Cisco 7900 Series
The Cisco 7900 Series

Katie explains the various part numbers in the Cisco 7900 Series.

Alternatives to the Cisco 6900 Series
Alternatives to the Cisco 6900 Series

The recently introduced Cisco 6900 Series is cool with its energy conservation attributes, but Katie tells you about some really great alternatives from the 7900 Series.

The Cisco 7970G Alternative
The Cisco 7970G Alternative

The Cisco 7945G and 7965G color phones are really cool, but consider the Cisco 7970G as an alternative. It has 8 lines and it a great touchscreen feature. Katie tells you all about it.

Cisco 7942 or Cisco 7940?
Cisco 7942 or Cisco 7940?

If the Cisco 7942 and 7940 are essentially the same phone, why pay way more to get features you might not need? Katie explains the difference between the Cisco 7940 and 7942 phones.