Our tec Tips video series is a collection of helpful tutorials on all things networking hardware and voice equipment. In these short videos, you'll have your questions answered and gain insights into the technologies you want to know about. We hope you enjoy them.
Have a question that you think should be a tec Tips video? Shoot us an email or send a tweet @CXtec to let us know!
Shawna shows you step-by-step how to factory reset an Avaya 9608 IP phone.
Shawna shows you step-by-step how to factory reset an Avaya 4621SW IP phone.
Shawna shows you step-by-step how to factory reset an Avaya 1608 IP phone.
Nathan explains wireless controllers, including the Cisco 4400, 5500 and virtual controllers.
Nathan explains 10 Gig availability in the Cisco 6500 Series, including 6908, the 6816, the 6716, the 6708 and the 6704 blades.
Nathan explains antennae placement and wireless radio patterns, including omni-directional and yagi/directional patterns.
Nathan explains some basic factors involved in Power over Ethernet (PoE), including classes and the 802.3af standard.
Nathan explains some of the factors involved with Wireless N technology.
Nathan explains some of the differences between the Cisco 6500 and the Cisco Nexus, helping you decide which platform might work best for you.
Nathan explains the advantage of diversity - utilizing multiple wireless antennae in an access point to ensure that a throughput signal is strong enough to avoid multipath propagation.
Nathan explains the factors involved with stacking Cisco 3750 switches.
Nathan explains some factors involved with wireless bridging, including a quick analysis of the Fresnel Zone.
A quick instructional video on how to install OEM batteries into your existing battery tray.
Katie explains the various part numbers in the Cisco 7900 Series.
The recently introduced Cisco 6900 Series is cool with its energy conservation attributes, but Katie tells you about some really great alternatives from the 7900 Series.
The Cisco 7945G and 7965G color phones are really cool, but consider the Cisco 7970G as an alternative. It has 8 lines and it a great touchscreen feature. Katie tells you all about it.
If the Cisco 7942 and 7940 are essentially the same phone, why pay way more to get features you might not need? Katie explains the difference between the Cisco 7940 and 7942 phones.