Our third-party maintenance services help you optimize support for your IT hardware based on your business needs, not the needs of the OEM.
We enable you to protect your assets with maintenance and support for networking equipment, servers and storage hardware, and phones – even if it is getting a little older.
CXtec’s RapidCare® maintenance and support services is our very own maintenance offering. We work with you to assess your specific needs, circumstances, and goals to create a right-sized holistic support strategy.
TPM contracts will offer customers an average of 60% savings off of OEM support list prices. However, depending on equipment type, location and product density, Gartner has seen that the range of savings with TPM contracts is 50% off OEM list up to 95% off OEM list.
Support for IT Hardware
We provide maintenance for your IT equipment, including:
- Server/Storage Hardware
- Switches and Routers
- Wireless Networking Gear
- Voice Equipment
The Service Levels You Need
Quality Replacement Parts
The same great processes that drive our equal2new® certified pre-owned hardware brand also drive our RapidCare maintenance service, assuring you quality replacement parts that will work when you get them.
- The flexible alternative to OEM support
- Costs significantly less than OEM support
- The solution that keeps your needs in mind