Storage Maintenance

The ideal support plan for your storage equipment

CXtec provides storage maintenance solutions with your needs in mind

Your organization is unique - that may seem obvious.

But if so, then why is conventional maintenance and support essentially a one-size-fits-all product? You have unique needs, and a unique infrastructure. You deserve to have a support plan that works for you.

That’s why we believe in empowering you with maintenance options beyond the standard OEM support path.

We offer a flexible storage maintenance solution that provides you with options - empowering you to manage your IT hardware life cycle better.

Here’s what our storage maintenance solutions can do for you:

  • Optimal storage hardware support

  • Right-sized customizable support strategies

  • Reduce costs by up to 60%

  • Freedom to extend product life cycles

  • Flexible, consolidated contracts


RapidCare® - The Smart Storage Maintenance Option

With CXtec, you get the industry's best third-party maintenance (TPM) program.

Our RapidCare® TPM offering provides the flexibility and cost-savings you need to support your storage hardware at a price that doesn't break the bank.

RapidCare Hardware Maintenance

Next Business Day DeliveryThe service levels that are ideal for you

Have peace of mind knowing you'll be back up and running quickly.

 

Save Money on Third Party Hardware Maintenance Pricing up to 50-60% less than OEM support offerings

This makes it the smart financial choice as well!

 

Free ShippingFree shipping on both inbound and outbound product

Added convenience, service, and savings.

 

Learn more about RapidCare in this information sheet.


RapidCare levels of support

8x5xNBD

  • Tech Support 8AM-5PM (M-F)
  • NBD On-Site Service

8x5x4

  • Tech Support 8AM-5PM (M-F)
  • 4-Hour Response Time

24x7x4

  • Tech Support 24 Hours x 7 Days
  • 4-Hour Response Time

We call it RapidCare® because it’s the fastest, easiest way to get the customized support you need.


Redefine Your Approach to Storage Hardware Support

See for yourself why more and more companies are working with our services team to build storage maintenance solutions using a hybrid support strategy. This is an approach that blends the proper ratio of OEM support products with our RapidCare maintenance product and spares that’s right for you.

Implementing a hybrid support strategy is backed by a proven track record. In fact, industry research is proving the hybrid support model that includes third-party maintenance to be effective and beneficial.

Talk to our team about all the storage maintenance options available.


Check out how RapidCare stacks up to OEM support:

When you look at it in this light, you realize you're not really getting all that much more from OEM support than you can get from RapidCare.

So why pay such a premium price for so few additional services?


Our Storage Capabilities

Looking to boost your storage efficiency without going over budget? We have the solutions to achieve both while simplifying your project from evaluation to the final delivery.

  • SAN, NAS and tape systems design and configuration

  • Hyper-converged infrastructure solutions

  • Solutions for back-up, recovery, deduplication, replication and compression

  • Virtualization, encryption and load balancing services  

  • Evaluation, installation and de-installation

  • Same-day shipping available

  • Equipment rental and leasing

  • RapidCare® third-party maintenance on all product lines

  • Find new and refurbished server solutions