Used Avaya Phones

The only call to make for all your used Avaya phone needs!

With Avaya filing for Chapter 11 bankruptcy - there's no need to panic.

If you have Avaya hardware in your infrastructure, you still have options.

CXtec is the ideal technology partner to help you implement any Avaya phone solution you choose and provide Avaya phone system support.

Everything you want when purchasing Avaya phones:

  • Big Savings - equal2new® Avaya Phones - Why would you spend more? You can get all of the quality, performance and reliability you want plus big savings on your Avaya phone purchases.
  • Lifetime Warranty as a Standard Business Practice - A true lifetime warranty on all equal2new® Avaya equipment to give you unrivaled peace of mind.
  • Huge Inventory of Avaya Phones - Legacy to Leading Edge - Millions of dollars of equal2new Avaya phones (including avaya 9620) in stock and ready to ship today.
  • We Ensure Each Piece Functions Perfectly - Each Avaya phone is fully tested in a live network at our ESD-protected, ISO 9001:2015-certified facility.
  • Expertise On Multi-Generational Offerings - Get all your pre-purchase technical questions answered by our highly knowledgeable tech support professionals.
  • RapidCare® next-business-day advance replacement - Our RapidCare® offering is the quickest, most reliable option to eliminate downtime and guarantee your Avaya phones are back up and running in a hurry. Save on your Avaya maintenance!
  • We Pay Top Dollar On Avaya Surplus Phones - We offer cash or credit on account for your used Avaya phones.

Get a quote now!


Our equal2new® certified pre-owned networking and voice hardware is backed by a lifetime warranty with advance replacement – your investment is safe.

We've offered Avaya equipment for more than 10 years and we continue to provide legacy Nortel hardware. We’ll be here to support your Avaya and Nortel infrastructure for years to come.

Learn even more about how CXtec can support you here.


With CXtec and equal2new you get:

  • Lifetime warranty with advance replacement throughout your equipment’s life
  • Prices up to 90% off list
  • 99.51% reliability rating
  • Our state-of-the-art 70,000-square-foot testing facility filled with hardware ready to ship today
  • We test and install firmware on all Avaya and Nortel phones
  • More than 30 years of expertise in Nortel and Avaya products

We have a proven track record in providing Avaya phone support on current and legacy product.

High-Quality and Flexibility

If you trust the high-quality and flexibility of Avaya phones, and are always looking for ways to stretch your IT budget further, you now have a trusted technology partner for all your used Avaya equipment needs - CXtec.

We understand exactly where you're coming from. Our depth of Avaya phone system support can help you get the most out of both your resources and budget. We have it all, from Avaya phones (analog, digital and IP), line cards and circuit packs to gateways and servers. CXtec is simply the partner you can trust to meet all your used Avaya equipment requirements.

Save Up To 90% Off List

Use refurbished Avaya solutions to your advantage!

In the technology infrastructure industry, we all have to find means of making our budget go a long way. What better way is there to do just that than by buying used Avaya phone systems for sale? But don't settle for just any used Avaya equipment. CXtec's equal2new® refurbished Avaya phones offer the highest quality used Avaya anywhere.

With equal2new, you get performance guaranteed refurbished Avaya phones backed by a lifetime warranty. It's just one of the many ways equal2new Avaya refurbished phones offer you the peace of mind of new hardware, but with savings of up to 90% off list.

Considering Avaya phone maintenance? You can back your Avaya refurbished phones with CXtec's RapidCare® next-business-day advance replacement offering. RapidCare is the most reliable way to ensure uptime in your network and still save up to 50% over traditional OEM maintenance programs. Get your Avaya phone maintenance through CXtec, the partner that meets all your new and used Avaya needs affordably and conveniently.

Get a quote today!

equal2new® Avaya

Experience the difference with equal2new® refurbished Avaya phones

Our testing and refurbishing process on used Avaya phones is both thorough and unique. We change the housing on most used Avaya models. We also change the buttons and designation strips/plastic covers, and we thoroughly clean the phones. This ensures that when you buy used Avaya phone systems for sale your phones are free from blemishes and look brand new.

But what truly sets CXtec apart is our exhaustive testing measures on every used Avaya phone. We test the phones to make sure every function on the phone is operational. We place calls to and from each phone tested and we verify the functionality of every feature on the phones to ensure every equal2new® refurbished Avaya phone (including Avaya 9620) is fully operational.

We don't stop there though. We're not happy until your Avaya refurbished equipment is in your hands and working. So we utilize a stabilizing elastomeric film that holds each Avaya phone secure in its packaging. This keeps it safe and jostle-free during shipping. Then we include all of the accessories in the box with the phone. This means everything needed to make your refurbished Avaya phone work is in the box with it; no separate shipping of other items to be assembled with the phone later.

We also affix a label to the outside of the box so you can tell exactly what's in it (just in case you store it for later use). The serial number, manufacturer part number, and even the MAC address (for each Avaya IP phone) are included on the label, thereby making your system configuration that much easier for you.

As if all this wasn't enough, we also provide Avaya maintenance. You can back your Avaya phones with our RapidCare advance hardware replacement program. CXtec makes Avaya maintenance a breeze!

Avaya Packaging

Out-of-Box Packaging Makes Small to Large Deployments of Your Used Avaya Phones Quick & Easy

When it comes to refurbished Avaya phones, CXtec has gone to great lengths to ensure you get everything you need. Learn more about how we package and ship our Avaya refurbished equipment here.

Avaya Phone Support You Can Rely On

Your Avaya phones deserve superior support. Sure, you could pay a premium price but that will break your budget.

What if you could get more from your Avaya phone maintenance services?

CXtec’s RapidCare offering can do more than protect just your Avaya phones, we can maintain your entire network system. RapidCare is our third-party maintenance program built to accommodate all your hybrid support strategy needs.

Get the best support for your Avaya phones at 50% to 60% in savings, with a dedicated team of experts and a maintenance strategy built just for you.

RapidCare levels of Avaya phone support


  • Tech Support 8AM-5PM (M-F)
  • NBD On-Site Service


  • Tech Support 8AM-5PM (M-F)
  • 4-Hour Response Time


  • Tech Support 24 Hours x 7 Days
  • 4-Hour Response Time

We call it RapidCare® because it’s the fastest, easiest way to get the customized support you need.

Avaya and the Nortel Acquisition

Avaya's acquisition of Nortel has been impactful for both Avaya and heritage Nortel users. Avaya is committed to keeping much of both existing portfolios intact. This means CXtec is the ideal partner for all your Avaya phone and Nortel needs.

CXtec has been in the networking business for nearly 40 years. Our in-depth expertise and experience in both Nortel and Avaya solutions keep us uniquely positioned to handle your future needs.

As Avaya and Nortel Enterprise Solutions make history as the largest enterprise communication system provider in the world, CXtec is by your side to help you implement Avaya solutions - for less.