equal2new® Certification Process

Our key to guaranteed performance and unparalleled quality

How do we ensure the second-to-none quality and flawless performance of all equal2new® products? By putting each piece of networking equipment and phone through a rigorous testing, reconditioning, and certification process that meets or exceeds factory specifications. Plus, our quality management system is ISO 9001:2008-certified, so you know a third party has endorsed our processes and commitment to quality.

From the moment equipment arrives to the moment it’s packed for shipping, it’s thoroughly cleaned, reset, tested and re-tested. Want proof? We stand by a 99.51% out-of-the-box reliability rating for all equal2new network hardware and phones. We’re so confident in our industry-leading certification process that we back our equal2new gear with a lifetime warranty with first year advance replacement.

CXtec is not your average VAR, and our certified equal2new equipment is not your standard used equipment. Our rigorous certification process ensures that every piece of equal2new equipment provides the reliability of new equipment, at a fraction of the cost.

While we can't give away all of our secrets, the pages below provide a much more in-depth description of the steps in our certification process and how they can benefit you.

• Receiving
• Data Testing
• Phone Refurbishing
• Quality Control
• Shipping