The better way to do IT

You’re responsible for keeping track of lot of technology. CXtec can help you maximize your IT equipment value so you can focus on what's important.

Life cycle management helps you become agile, resourceful, and proactive with your technology investments.

So things in the Information Technology world are changing these days. And they’re changing fast. No longer is the IT team relegated to the basement.

Now technology has taken the driver’s seat at your organization – and it’s brought some new responsibilities along with it. It’s not enough to just keep everyone on the internet anymore. Oh no… Now it’s your job to drive business success, and accommodate every department’s new tech wish list, all while balancing a tight budget. Sound familiar? Seriously, how are you supposed to do all that and still maintain a tight budget? It’s enough to make your head spin!

Well, here’s the good news. There are some simple tactics to help you take your technology investments to the next level. And all you have to do is redefine your IT strategy.

Wait, what? That sounds hard! No no, relax. This isn’t hard at all.

You just have to look at your technology investments as a life cycle, and manage them appropriately every step of the way. Think about it this way: The IT life cycle consists of procuring your technology hardware, implementing it, supporting it, and then decommissioning it. And you have the opportunity to maximize value at every stage of that life cycle. That’s what complete life cycle management is all about.

Easy enough, right? Let’s check it out step-by-step.

We’ll start with what happens when you purchase hardware – and how having the choice between new and pre-owned hardware makes a whole lot of sense. I mean, you’re not the kind of person who only purchases new equipment, believing the myth that new is more reliable than pre-owned, are you? Even though research shows that new equipment has a higher failure rate, and that rate decreases dramatically on hardware that has been in use for a while?

See how the curved line on this graph shows that most failures occur very early and very late in the life of the hardware? Sure makes having a blended solution of both new and pre-owned gear at your disposal a much smarter strategy, doesn’t it? Like a big smiley face for your technology investment!

So once you’ve made the smart decision to blend your hardware investment, the next step in maximizing value is to use a services partner to help you implement and maintain it. Like we talked about earlier, you’re responsible for keeping track of lot of technology. There’s no need for you and your team to figure out the complexities of every little thing. Using a partner with expertise frees up your team’s time to focus on more critical, business-driving initiatives. And that helps you get the most out of the resources at your disposal.

Once you have your equipment in place, the next step is to find the ideal support offerings to back it. The key to right-sizing your support solution is to use other options besides OEM offerings. Consider a hybrid support model! That’s where you use a combination of OEM support, third-party maintenance, and a spares program to provide coverage for your technology infrastructure. You have options! An investment in the hybrid support model is an investment in your own independence.

Your value life cycle journey comes full circle when you maximize ROI on the technology you already have. But it’s not enough to just sell your gear to any random buyer and assume it all worked out well for you. When decommissioning and selling back your used technology, you must find a partner that not only provides maximum value, but also protects your critical assets.

Do that and you’re cooking with fire! So there you have it. Easy peasy, right? Put it all together and that’s IT life cycle management – a smarter way to become more agile, resourceful and proactive at recovering value in your technology investments.

C’mon, let’s redefine your I-T strategy together. It’ll be great!