tec Tips Tutorial Videos

Our tec Tips video series is a collection of helpful tutorials on all things networking hardware and voice equipment. In these short videos, you'll have your questions answered and gain insights into the technologies you want to know about. We hope you enjoy them.

Have a question that you think should be a tec Tips video? Shoot us an email or send a tweet @CXtec to let us know!

Assign DHCP Options to Avaya 96XX and 46XX Phones
Assign DHCP Options to Avaya 96XX and 46XX Phones

This video shows how to assign DHCP options to Avaya 96XX and Avaya 46XX Series IP phones. It includes option numbers, IP address, port number designation, TLS server, HTTP server, and TFTP server protocols.

Cisco 2960-X Features and Capabilities
Cisco 2960-X Features and Capabilities

Jim explains some features and capabilities of the Cisco 2960-X Series switch line, including port counts, PoE standards, software sets, stacking considerations, and more.

Cisco Multigigabit Technology
Cisco Multigigabit Technology

Nate discusses the new Cisco Multigigabit technology initiative to address bandwidth in Wave 2 of wireless standard 802.11ac.

How to Configure a Virtual Local Area Network
How to Configure a Virtual Local Area Network

Errol discusses step-by-step how to create a Virtual Local Area Network (VLAN).

Evolution of Cisco Analog Telephone Adaptors
Evolution of Cisco Analog Telephone Adaptors

Katie explains the evolution of Cisco Analog Telephone Adaptors, including such factors as PC and analog port availability, protocols, end-of-life dates, and more.

Replace Power Board and Reset Nortel 1140E IP Phones
Replace Power Board and Reset Nortel 1140E IP Phones

Shawna demonstrates step-by-step how to factory reset Nortel 1140E IP phones.

Cisco Router Interfaces and Modules
Cisco Router Interfaces and Modules

Jim explains the various interfaces and modules for Cisco routers. He includes a helpful guide to a document that helps you figure out the acceptable modules for your router.

What to Expect from Wave 2 of 802.11ac
What to Expect from Wave 2 of 802.11ac

Nate explains what to expect from Wave 2 of wireless standard 802.11ac, delving into throughput capabilities, multi-user MIMO considerations, PoE+ requirements, and the possible choke point at 6.8G.

Top 5 Benefits of Implementing VLANs
Top 5 Benefits of Implementing VLANs

Errol explains the top five benefits of implementing Virtual Local Area Networks (VLANs), including considerations such as performance, security, cost, location and management.

Evolution of Cisco Wireless IP Phones
Evolution of Cisco Wireless IP Phones

Katie explains the evolution of Cisco wireless IP phone models, including radio protocols, display colors, battery life, end-of-life dates, Bluetooth compatibility and more.

How to Test Polycom CX600 Phones
How to Test Polycom CX600 Phones

A quick how-to video on testing procedures on the Polycom CX600 (Microsoft Lync-enabled) phones - performed by Shawna, CXtec product engineer and Chris, CXtec phone tester.

Cisco Catalyst 3850 Wireless Capabilities
Cisco Catalyst 3850 Wireless Capabilities

Nate explains some of the wireless capabilities of the Cisco Catalyst 3850 switch.

5 Considerations for Network Connection Problems
5 Considerations for Network Connection Problems

Errol explains five factors to consider if you're having network connection problems, between switch to switch or between transceiver and transceiver (GBIC/SFP).

ShoreTel IP Phones Testing
ShoreTel IP Phones Testing

Shawna demonstrates CXtec's in-depth testing procedures on ShoreTel IP phones.

Cisco Transceivers
Cisco Transceivers

Jim illustrates some helpful tools to allow you to research Cisco transceiver compatibility.

Cisco Catalyst 2960-S
Cisco Catalyst 2960-S

Jim explains some of the features and elements you need to know about the Cisco Catalyst 2960-S.

Chassis vs. Stacked Switch Solution
Chassis vs. Stacked Switch Solution

Errol explains the top five considerations you should keep in mind when deciding between a chassis vs. a stacked switch solution.

How to Factory Reset an Avaya 9620 IP Phone
How to Factory Reset an Avaya 9620 IP Phone

Shawna shows you step-by-step how to factory reset an Avaya 9620 IP phone.

How to Factory Reset an Avaya 9608 IP Phone
How to Factory Reset an Avaya 9608 IP Phone

Shawna shows you step-by-step how to factory reset an Avaya 9608 IP phone.

How to Factory Reset an Avaya 4621SW IP Phone
How to Factory Reset an Avaya 4621SW IP Phone

Shawna shows you step-by-step how to factory reset an Avaya 4621SW IP phone.