Used ShoreTel Phones

The industry's best used ShoreTel phones

You buy ShoreTel phones because you value great performance with an affordable bottom line. ShoreTel provides simple IP communications solutions, and CXtec is here to provide the highest quality pre-owned ShoreTel to help you maximize your value with peace of mind.

Quality used ShoreTel phones:

  • Lifetime warranty as a standard business practice

  • Advance replacement for as long as you own the phones

  • Up to 90% off list price

  • 99.51% reliability rating

Get a quote


Enjoy the simple quality of ShoreTel for less – CXtec’s equal2new® refurbished ShoreTel phones provide all the quality you’ve come to expect at up to 90% off list price.

Backed by a true lifetime warranty and a 99.51% reliability rating, equal2new used ShoreTel phone systems deliver peace of mind as well as quality when you buy used ShoreTel equipment from us.

ShoreTel solutions are designed to scale, grow and evolve, and CXtec will be right here to support you along the way.

Our equal2new offerings aren’t just used ShoreTel phones – they’re the promise that you receive quality that’s equal to, or better than, new.

How can the quality of equal2new® ShoreTel phones make your life easier?

Big savings - highest-quality used ShoreTel phones

Why spend more? You can get all of the quality, performance and reliability you want plus big savings when you buy a used ShoreTel phone system.

Industry-leading lifetime warranty

All equal2new ShoreTel phones come backed by a lifetime warranty to give you unrivaled peace of mind.

Huge inventory of ShoreTel phones

We have the equal2new ShoreTel IP phones you need in stock and ready to ship today.

We ensure each phone functions perfectly

Every refurbished ShoreTel phone is fully tested in a live network at our electrostatic discharge (ESD)-protected, ISO 9001:2015-certified facility. So buy used ShoreTel euipment with confidence.

Third-party maintenance to right-size your support

Our RapidCare® next-business-day replacement offering is the quickest, most reliable option to eliminate downtime and guarantee your refurbished ShoreTel phones are back up and running in a hurry.

We pay top dollar for surplus ShoreTel phones

We offer cash or credit on account for your used ShoreTel IP phones.

Get a quote now!

A thorough testing process on every refurbished ShoreTel phone

How do we offer unrivaled quality and a lifetime warranty on each ShoreTel IP phone we provide? It’s simple. We put equal2new ShoreTel phones through an exhaustive testing and recertification process.

We start by thoroughly cleaning the phones using non-abrasive, non-sticky cleansers. Our goal is to provide ShoreTel phones that are clean and have new components.

But our commitment to quality doesn’t stop there. We then do full functionality testing on every phone. We place calls to and from the phone on a live line. We ensure that the handset works, speaker function works, all buttons are operating, lights come on, and all lines are functioning.

Want to see how our testing process on ShoreTel phones ensures the highest quality? Check out this video:


Lastly we clear and reset each phone to its original factory defaults to ensure your ShoreTel phones are ready for your environment. All that’s left is to get them safely to your location. We package each phone with a stabilizing elastomeric film that will hold it securely in place during shipping. We ensure that every ShoreTel phone will reach you safely and in good working order.

Each phone is then individually boxed with all the accessories you need to make it work right there in the box with it. So this means no unpacking separate boxes in order to assemble your phones to get them up and running. Your ShoreTel phones are ready to go out of every box.

We also affix a label to the outside of the box containing the serial number, manufacturer part number, and even the MAC address for each phone. We want to make the configuration of your ShoreTel phone system just that much easier for you.

Get the in-depth story on our ShoreTel phones testing process in this blog post:

IT asset disposition to get the highest return on your ShoreTel phone investment

CXtec also offers cash or credit on account for your used ShoreTel IP phones. Actually, we buy back a wide variety of networking hardware and phones to help you maximize value in your investments.

If you have surplus gear you’re replacing, let us know. We can help you offset the cost of your ShoreTel phones and stretch your shrinking budget that much further.

It’s this easy:

  • Step 1: Fill out this simple form to let us know what network or voice equipment you have.
  • Step 2: We'll inventory your surplus equipment and let you know how much it’s worth.
  • Step 3: We’ll cover the shipping logistics for the equipment we buy from you.
  • Step 4: You receive the highest market value for your used equipment in cash or credit on account.