CXtec provides storage maintenance solutions with your needs in mind.
Get flexible, easy-to-use support for your storage hardware.
Your organization is unique - that may seem obvious.
But if so, then why is conventional maintenance and support essentially a one-size-fits-all product? You have unique needs, and a unique infrastructure. You deserve to have a support plan that works for you.
That’s why we believe in empowering you with maintenance options beyond the standard OEM support path.
We offer a flexible storage maintenance solution that provides you with options - empowering you to manage your IT hardware life cycle better.
Here’s what our storage maintenance solutions can do for you:
With CXtec, you get the industry's best third-party maintenance (TPM) program.
Our RapidCare® TPM offering provides the flexibility and cost-savings you need to support your storage hardware at a price that doesn't break the bank.
You know you'll be back up and running quickly.
This makes it the smart financial choice as well!
Added convenience, service, and savings.
When you look at it in this light, you realize you're not really getting all that more from OEM support than you can get from RapidCare.
So why pay such a premium price for so few additional services?
Looking to boost your storage efficiency without going over budget? We have the solutions to achieve both while simplifying your project from evaluation to the final delivery.
This oil and gas company has a global footprint and a wide-ranging technological platform. They need a partner who can be flexible and has the ability to handle several responsibilities.With such an expansive technology portfolio, they require multiple SLAs. In addition, some of their technology is on oil rigs in remote locations and at sea.
CXtec provides the service levels they require with RapidCare, and we aggregate multiple solutions into one, covering technology in disparate locations on three continents. All their server and storage hardware is covered, multiple SLAs are taken into account, and we also coordinate a unique, custom solution for them as well.
For the remote technology on oil rigs, we provide on-site, hot swappable spares to ensure coverage. And we’ve also set up an agreement for a courier service to handle any other replacements for those locations as the need may arise.
This organization now gets customized service from a dedicated partner and, according to their own calculations, now save $1.8M yearly on their hardware support investments.