Cisco 7832 & 8832

In this episode of tecTips David and Becky take a look at Cisco's 7832 & 8832 IP phones. They discuss how the technology has changed from older models, and highlight some key differences between the two newer models.

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David: Hi, I'm David.

Becky: And I'm Becky, and we're going to talk about the evolution of the Cisco IP conference phones today. As Cisco has evolved with their conferencing units, we have a few of the later models here. What is this first one, this smaller one?

David: Yes, so here we have the 7832, and the 8832 conference room phones.

Becky: So, that 7832, that does look smaller. What does that really entail?

David: Yeah, so where before Cisco had the capability of one conference room phone for all rooms, they decided that let's have one a little bit smaller for the smaller conference rooms, and a little bit larger going forward to handle those larger conference rooms.

Becky: So, how small are we talking for the 7832? Like an office, or something?

David: Yeah, a lot of times executives have a round table inside their room, and they want to have a conference. So it's a little bit smaller, for 6 people, it's a smaller conference room, maybe 10 foot by 10 foot is really what Cisco recommends for this smaller one.

Becky: What about the protocols, are they the same on these?

David: Yes. So, this one going forward is only SIP compatible, so you're going to find as Cisco continues to use SIP, we talked about the 7800 and 8800 series base phones, those are all SIP, these are all SIP as well. One thing that they did here is on the 7832, what they found was on the 8831, because it was that third party software, they couldn't actually use their new WebX calling capability. So, in order for these to be Cloud connected and on premise, they had to develop their own software. So, on the 7832 was the first model that came out that was both Cloud registrable and on premise. Whereas the 8831, you could not register to the Cloud.

Becky: So now what about the 8832?

David: You know this one is what you would as more comparable to the 8831 model. It has daisy-chain capability, it's got mics extensions on it. You can see that they cleaned up their mics, they look a little bit more like the telepresence line mics. It's cleaner, it's silver versus the older black model. You have your mute buttons that extend out. And they went to a more traditional three and a half millimeter jack, which is more universal compared to a proprietary RJ11 jack, which is nice.

Becky: And I see that control panel's right in there.

David: Oh yeah. They brought everything back in. Maybe they were trying to get those mics spread all over the [inaudible 00:02:29], but with newer technology, they're able to get the 360 mics with having the display panel right in.

Becky: Okay. And these are the mics for them?

David: Yep.

Becky: Little silver, those are cool.

David: Yep. So those are the new modern design mics. One of the things that we were talking about earlier is is it going to have wireless mic capability. Nothing's for sure if it is or if it isn't, but right now we only have wired mic capability on the 8832.

Becky: We can offer all these products, so contact your account rep today.

David: I'm David.

Becky: And I'm Becky, and thanks for joining us on tecTips.