It's unusual for a technology reseller to complete the arduous process of becoming certified to ISO 9001:2015, the international standard for quality management systems. So why did we?
We didn't achieve this certification because we had to - we achieved it because we wanted to. (And because you deserve nothing less.)
As the internationally accepted basis for evaluating quality systems, ISO 9001:2015 certification assures you that our quality management system is set to the highest standards via an approved and documented process.
And because being ISO 9001:2015 certified is often a prerequisite when working with companies overseas, we're now able to broaden and expand the reach of our wide range of products and services.
You get the added confidence that you are buying from a reseller dedicated to quality and one whose quality system stands up to independent, third-party verification. CXtec even asks its suppliers to meet many of the same stringent quality requirements, and we work with them to improve their quality systems as well.
CXtec is all about providing you with the voice and networking equipment you need at the price you can afford. You can be confident in the quality of our products, and have peace of mind that CXtec can serve your needs consistently and with the level of customer care you expect - today and in the future.
CXtec is committed to providing our customers with value-added technology products and services while continually improving our people and processes.
Developing a quality system that meets the requirements of ISO 9001:2015 requires focus on three basic elements:
- Implementing quality controls
- Documenting processes and procedures that affect product and service quality
- Ensuring the appropriate emphasis on improvement is established and followed by everyone in the company