Dell EMC Maintenance

The Dell EMC support alternative for you

As an IT professional, you are responsible for keeping your IT infrastructure healthy and operating at its best. But as budgets continue to shrink, and other responsibilities pop up, finding ways to make your dollar go farther without sacrificing quality coverage can be a challenge.

Sometimes it's not easy dealing with Dell EMC support for hardware maintenance. The price is high, you're not top priority, and there's very little flexibility. So you’re left with less time and money to complete all the other to-do items on your list.

We can help.

CXtec offers a third-party maintenance (TPM) solution that gives you the freedom to choose the service level that works best for your infrastructure at incredible savings.

RapidCare, CXtec’s TPM program, provides all the best services Dell EMC support offers, and something the OEM can’t give you, control over your infrastructure protection.

Here’s what RapidCare can do for you:

  • Optimal Dell EMC hardware support

  • Right-sized customizable support strategies

  • Reduce OPEX costs by up to 60%

  • Freedom to extend product life cycles

  • Flexible, consolidated contracts

  • Free shipping on both inbound and outbound product

Redefine your IT strategy and take control of your technology life cycle with the peace of mind of our affordable RapidCare.


RapidCare levels of support

When it comes to multi-generational support, you’ve come to the right place. We can develop multi-year contracts that reduce operating expenses and create efficient, customized support.

 

8x5xNBD

  • Tech Support 8AM-5PM (M-F)
  • NBD On-Site Service

8x5x4

  • Tech Support 8AM-5PM (M-F)
  • 4-Hour Response Time

24x7x4

  • Tech Support 24 Hours x 7 Days
  • 4-Hour Response Time

 



Next Business Day DeliveryThe service levels that are ideal for you

Have peace of mind knowing you'll be back up and running quickly.

 

Save Money on Third Party Hardware Maintenance Pricing up to 50-60% less than OEM support offerings

This makes it the smart financial choice as well!

 

Free ShippingFree shipping on both inbound and outbound product

Added convenience, service, and savings.