A partner you can rely on

What does it mean to Know Your Source®? It means asking the right questions about your technology partner to ensure you’re getting the highest quality equipment, at the best value, for your business. If your vendor can’t be relied upon at all times, maybe it’s time to consider another vendor.

When it comes to reliability, your technology provider should deliver on several fronts. These are the questions you should consider when assessing your current vendor:

How do you test your hardware?

It’s imperative that you get insight into how your vendor tests the products they refurbish. These testing processes determine the reliability of the hardware they provide. A reliability rating of more than 99% is essential. Demand to know what their processes entail and what their reliability rating is.

How do you package and ship your equipment?

What do they pack their equipment in to protect it during shipping? Packing peanuts? Newspaper? That’s not going to cut it. Sophisticated technology needs to be protected with quality packaging. Data hardware should be contained safely with pack-in-place cushioning and phones should be stabilized with a plastic film to keep them from jostling during shipping. Anything less will risk significant damage to your investment.

Have you received certification from ISO?

Receiving certification from a reliable third-party source like ISO requires implementing quality controls, documenting processes and procedures that affect product and service quality, and establishing the appropriate emphasis on improvement ensuring it’s followed by everyone in the organization. Make sure your partner is certified so hat you can rely on their commitment to quality.

Interested in learning more about finding a technology partner you can rely on?

Simply fill out the form to the right to download an informative guide that explains what to look for when selling your used networking hardware.

Guide to Selling Your Network Hardware the Smart Way
Maximize your return on investment and protect your sensitive data

It’s a wise decision to get the highest return on investment for your technology, but organizations often don’t take advantage of the resources at their disposal. CXtec has provided a guide to show you how to get the best value for your used technology, while still ensuring your sensitive information is kept safe.

In this guide, you will get tips on:

  • Safeguarding your sensitive information on your network hardware
  • Protecting your reputation
  • Reducing or eliminating shipping costs
  • Getting maximum value for your hardware
  • Finding a reliable partner