Assurance and peace of mind from your network hardware vendor

What does it mean to Know Your Source®? It means asking the right questions about your technology partner to ensure you’re getting the highest quality equipment, at the best value, for your business. If your vendor can’t provide that assurance, maybe it’s time to consider another vendor.

When it comes to assurance, your technology partner should deliver on several fronts. These are the questions you should consider when assessing your current vendor:

What kind of warranty do they offer?

The warranty is your first indication of the quality a vendor puts into their products. If they don’t offer a lifetime warranty, how can you be assured that you can depend on your technology throughout the time you use it?

What is their testing process?

The only way to ensure reliability is to have a stringent, in-depth testing and refurbishing process. Each piece of hardware should be put through its paces and pass a series of diagnostic tests before it’s sold to you. If a vendor can’t describe how thorough their testing measures are then it’s a sign that they don’t deliver the quality you should require.

What is the reliability rating on their pre-owned hardware offering?

A reputable vendor should keep ongoing statistics on the reliability rating of their hardware. You should expect it to be 99% or higher. If it’s not, then how thorough and dependable could their refurbishing process really be? And if the hardware itself isn’t reliable, then no amount of cost savings can make the risk worthwhile.

Interested in learning more about finding a technology partner you can rely on?

Simply fill out the form to the right to download an informative guide that explains what to look for when selling your used networking hardware.

Guide to Selling Your Network Hardware the Smart Way
Maximize your return on investment and protect your sensitive data

It’s a wise decision to get the highest return on investment for your technology, but organizations often don’t take advantage of the resources at their disposal. CXtec has provided a guide to show you how to get the best value for your used technology, while still ensuring your sensitive information is kept safe.

In this guide, you will get tips on:

  • Safeguarding your sensitive information on your network hardware
  • Protecting your reputation
  • Reducing or eliminating shipping costs
  • Getting maximum value for your hardware
  • Finding a reliable partner