FAQ's
- Can I count on CXtec for all my networking needs?
- You bet. We carry over 40,000 products from 140 of the top
manufacturers in the trade, with new technology arriving every day.
Chances are we have what you need.
- What are your business hours?
- Feel free to give us a ring at 800.767.3282 Monday through Friday 8 a.m.
to 8 p.m. Eastern Standard Time. Or fax your order 24 hours a day to 315.455.1800.
- I love discounts. How do I know if I qualify for one?
- You'll never know if you don't ask! Chances are you may be eligible
for one of any number of special buying programs. We offer educational
and government pricing and corporate and volume discounts. We also have a
generous trade-in program and convenient terms.
- How fast can I get my order?
- With the largest stock of new and equal2new network equipment in the
nation, in most cases, if you can place an order by 5 p.m. Eastern
Standard Time you will receive it the next day.
- How long does it take to open an account?
- Five minutes is all it takes. Just ask when you place your order and
we can offer a range of financing options and terms.
Credit Application Available Online also available in a pdf.
- Are your products guaranteed?
- They sure are - and then some. New products come with the manufacturer's
complete warranty, with many carrying a 30-day money-back guarantee. Our
equal2new line carries a lifetime warranty. Your account manager can
explain all the terms of our warranty.
- Are there any other ways to protect my investment?
- CXtec offers a suite of 6 different service and support options that meet your needs.
- What if I have a question once I get my order?
- We're here to help! Free technical support is only a phone call away.
Talk to one of our certified support engineers at 315.476.3000 x 2060 or
e-mail techsupport@cxtec.com.
- What if I am not satisfied with my purchase?
- We'll do everything possible to make sure that you are 100 percent satisfied.
For our complete return policy, go here. And you can go straight to the top
of the organization with suggestions, compliments or comments by sending an
e-mail to info@cxtec.com.
|
|
|
