Financial Stability / Reputation

• 30+ year history.
• Global marketplace experience.
• $100 million plus revenue annually.
• 4A1 Dun & Bradstreet rating.
• ISO 9001 Certified Quality Management System.
• Among VARBusiness Magazine's Top 500 VARs every year since 2001

Technology @ Your Pace®

• Our trademark philosophy.
• Blended solutions of new, equal2new and certified refurbished technology.
• Customized solutions for your unique needs.
• The right product for your needs and budget.
• In-depth knowledge in any specialty market you call home (Education, Government, Healthcare, Financial, and more)

equal2new® - Performance Guaranteed Technology Equipment®

• Certified pre-owned equal2new networking and voice products
• Trusted brands like Cisco, Nortel, 3Com, HP, Avaya, Mitel and Juniper.
• Helps you extend product lifetimes and avoid unnecessary upgrades.
• Rigorous diagnostic inspection and testing process provides equipment that's guaranteed to perform
• Backed by an industry-leading warranty.
• ISO-certified, electrostatic discharge (ESD)-protected testing facility

Extensive Inventory / Fast Response

• More than 250,000 items in inventory.
• 70,000 square foot Technology Certification and Distribution Center (TCDC)
• Most items available immediately - same-day shipping available

RapidCare™ - Hardware Replacement Program

• RapidCare™ next business day advance hardware replacement
• Free shipping on both inbound and outbound product
• Rapid deployment to anywhere from our ISO-certified and electrostatic discharge (ESD)-protected testing facility
• Lower total cost of ownership by saving as much as 50% over traditional OEM maintenance contracts

We Offer the CABLExpress® Brand for All Your Connectivity Needs

• CABLExpress brand cables with a lifetime warranty.
• Both legacy equipment, as well as leading-edge solutions from 1- to 10-gigabit and beyond.
• Skinny-Trunk® products featuring trunking, modules and enclosures that offer condensed, high-performance fiber solutions with reduced size and easy installation
• Custom enclosures and cabling options.
• Connectivity solutions you rely on in your data center
• Structured cabling solutions.

We Pay Top Dollar for Used-Equipment

• Asset Recovery program offers cash, credit or trade for your used technology
• We inventory your surplus equipment and provide expert advice on its value
• Pre-paid shipping labels with every trade-in
• We wipe all hardware and software clean of data and return it to factory defaults
• Buyers with two and a half decades of combined experience in the remarketing industry

Product End-of-life Management

• Data cleansing to factory defaults for privacy protection
• Physical destruction of data devices with sensitive info
• Sound, environmentally safe equipment disposal techniques for all recycled hardware
• We handle all logistics including transport, planning, tracking and documentation
• Unbroken chain of custody and Certificate of Equipment Recycling provided for your peace of mind

Layers of Support / Experienced Team

• Highly trained support team with hundreds of certifications.
• Manufacturer-trained product managers with a combined 240+ years of experience are available to help.
• Secure online access to account history, pricing, and product information.

Multi-vendor and Technology Options

• Multi-generational inventory and expertise to provide support for legacy systems.
• Partnerships with manufacturers across many technologies for recommendations based on your needs.
• Multi-vendor Technology Exploration and Conference (tec) Center for current and legacy technology to test inter-operability between manufacturers and technology generations or troubleshoot networks.

Can I count on CXtec for all my networking needs?

You bet. We carry over 40,000 products from 140 of the top manufacturers in the trade, with new technology arriving every day. Chances are we have what you need.

What are your business hours?

Feel free to give us a ring at 800.767.3282 Monday through Friday 8 a.m. to 8 p.m. Eastern Standard Time. Or fax your order 24 hours a day to 315.455.1800.

I love discounts. How do I know if I qualify for one?

You'll never know if you don't ask! Chances are you may be eligible for one of any number of special buying programs. We offer educational and government pricing and corporate and volume discounts. We also have a generous trade-in program and convenient terms.

How fast can I get my order?

With the largest stock of new and equal2new network equipment in the nation, in most cases, if you can place an order by 5 p.m. Eastern Standard Time you will receive it the next day.

How long does it take to open an account?

Five minutes is all it takes. Just ask when you place your order and we can offer a range of financing options and terms. Credit Application Available Online also available in a pdf.

Are your products guaranteed?

They sure are - and then some. New products come with the manufacturer's complete warranty, with many carrying a 30-day money-back guarantee. Our equal2new line carries an industry-leading warranty. Your account manager can explain all the terms of our warranty.

Are there any other ways to protect my investment?

CXtec offers a suite of 6 different service and support options that meet your needs.

What if I have a question once I get my order?

We're here to help! Free technical support is only a phone call away. Talk to one of our certified support engineers at 315.476.3000 x 2060 or e-mail techsupport@cxtec.com.

What if I am not satisfied with my purchase?

We'll do everything possible to make sure that you are 100 percent satisfied. For our complete return policy, go here. And you can go straight to the top of the organization with suggestions, compliments or comments by sending an e-mail to info@cxtec.com.

CXtec Customer Testimonials

	David Hoffman - U.S. Air National Guard "The equal2new product line: I trust it; I've used it and tested it." Watch the Full Testimonial
	Donald Hansen - Carondelet Health "We had an old vendor; we don't have that vendor anymore because we have CXtec." Watch the Full Testimonial
	Jim Easterly - Syracuse Community Health "They actually free up my day a little bit because I can trust their decisions and their opinions on what to invest in." Watch the Full Testimonial
	Bob Oglinsky - West Liberty University "The pricing and responsiveness are particularly what impresses me with CXtec." Watch the Full Testimonial

William G. Pomeroy - Founder & CEO

Barbara S. Ashkin - Vice President & Chief Operating Officer

Peter E. Belyea - Vice President, Data Center & Cabling

Frank Kobuszewski - Vice President, Technology Solutions Group

Al Gough - Vice President, Accounting

Ray Oliver - Chief Information Officer