For over 30 years, CXtec has been in the business of saving you money on your IT infrastructure.

Company history

William G. Pomeroy founded CXtec in 1978. He first ran the business out of his home, originally dealing in used IBM System 370 mainframe options – features, channels and memory. The company conducted business at a lower cost over the phone. Its scope was nationwide. Soon the company also handled mainframe equipment, chillers, air handlers, raised flooring and underfloor bus and tag cables.

In 1980, the company created its CABLExpress® division to identify its growing business in IBM mainframe cables. By 1985, it provided IBM underfloor cabling to the majority of the Fortune 500 companies. In 1986, the company’s revenue first exceeded $1 million. The company decided to expand its mainframe cable business in 1987 to include network cable products.

By 1989, the company’s first networks catalog mailing brought a spike in sales. As its customer base grew, so did the company. In need of more space, the company expanded over the next few years into several larger facilities, eventually acquiring its current 66,000-square foot World Headquarters building and 85,000-square foot Technology Certification and Distribution Center.

In 1992, the company was named an IBM Business Partner and its revenue first exceeded $10 million. In 1994, company employment first exceeded 100 people. By the mid-1990s, the company re-entered the used equipment business. It created the equal2new® brand in 1995 to distinguish its networking hardware and voice equipment. Consequently, the company established a testing and certification process for equal2new equipment at its Technology Certification and Distribution Center. The company launched its first corporate website in 1996.

In 2004, the company officially changed its name to CXtec as a hybrid of CABLExpress Technologies to help demonstrate its focus on networking, voice and storage hardware, as well as cabling products.

In 2005, CXtec achieved an ISO 9001:2000 certified quality management system to ensure its quality management process and standards are set to the highest standards via an approved and documented process. In 2006, the company unveiled its state-of-the-art Technology Exploration and Conference Center – a lab environment used to demonstrate hands-on interoperability and proof-of-concept testing to help facilitate a comprehensive understanding of all generations of technology.

To back its equal2new offerings with replacement services, in 2009 the company created RapidCare®, its own next business day advance hardware replacement program. Furthering its quality management processes, CXtec also achieved certification in ISO 9001:2008. Capitalizing on its more than 30 years of experience in the remarketing industry, the company began its LIFECYCLExpress® program in 2010 to offer customers complete IT asset management services. The LIFECYCLExpress program provides both technology remarketing services offering cash, credit or trade for a wide variety of used networking and voice equipment, and IT asset disposal services for safe and responsible recycling/destruction of discarded IT assets in a legal and environmentally responsible manner.

Key Dates

• 1978: Reliance Used Computer Corporation founded
• 1981: CABLExpress®, a division of Reliance, launched
• 1985: Provided IBM underfloor cabling to most Fortune 500 companies
• 1986: Revenue first exceeds $1 million
• 1987: Expanded mainframe cable business to include network cable products
• 1989: First networks catalog mailing brings a spike in sales
• 1992: Named IBM Business Partner, revenue exceeds $10 million
• 1993: Re-entered used equipment business
• 1994: Employment exceeds 100 people
• 1995: Launch of equal2new® brand and Technology Certification and Distribution Center (TCDC) opened
• 1996: First corporate website launched
• 1997: Moved into World Headquarters in North Syracuse, N.Y. 13212
• 2001: First named to VARBusiness Magazine’s top 500 solution providers in North America (on the list every year since)
• 2004: Changed name to CXtec
• 2005: Achieved ISO 9001:2000 certification, revenue exceeds $100 million
• 2006: Unveiled state-of-the-art Technology Exploration and Conference Center
• 2007: Named among the 50 Best Small & Medium Companies to Work for in America for the fourth year in a row
• 2008: Celebrated 30 years in business
• 2009: Launched RapidCare® and achieved ISO 9001:2008 certification
• 2010: LIFECYCLExpress® program offers complete IT asset management services
• 2010: 15th anniversary of equal2new®
• 2011: Expanded LIFEYCLExpress facility by 12,000-square foot to make room for enhanced services and increasing inventory